gREAT CUSTOMER SERVICE BUT LACKING SOME DETAIL TO CERTAIN QUESTIONS.
Joe Holmes was an excellent sales person to work with! From the time we walked in the door, even though he was really busy, he made sure we were taken care of. Eric did everything to make sure we left in the car we wanted. They are highly recommended.
Joe was the best from beginning to finish. he as able to get me a good deal and his customer service, general knowledge made this purchase experience easy, fast, and efficient!!
Joe Holmes was wonderful to work with and extremly helpful! He we was very friendly and walked me through the entire process. Eric Caldwell was also a huge help when it came to paperwork. You guys are awesome! Thank you!!
CUSTOMER SERVICE WAS AMAZING! VERY ATTENTITIVE, VERY POLITE, AMAZING PEOPLE! WILL REFER FAMILY AND FRIENDS!! JO WAS AMAZING, AND WE ARE GRATEFUL FOR THE EXPERIENCE!
HAD A GREAT EXPIERENCE HERE AT AUTO DIRECT, THANKS TO GARY, ERIC AND MY SALESMAN JOE HOLMES. IF YOU'RE IN THE MARKET FOR A CAR I HIGHLY RECOMMEND THESE GUYS11
Helped me get a Car with low monthly payment
I had great experience. Everyone was professional and courteous. Carlee is absolutely amazing and I will be returning to purchase from her again.
I recently purchased a great car for a great price and also received the best customer service and car deal ever,, shout out to GARY
AWESOME PLACE , GREAT STAFF
I WANT TO THANK THE STAFF OF AUTOSDIRECT FOR THE GREAT EXPERIENCE IN MY RECENT PURCHASE FROM MY SALESMAN GARY TO THE MANAGER GARY THEY MADE THE PROCESS IN BUYING A VEHICLE SO EASY
GREAT PLACE TO BUY A VEHICLE I WAS FAST AND EASY PROCESS WONDERFUL SALE TEAM AND THE MANAGER GARY WAS GREAT TO WORK WITH VERY CLEAN BUILDING WOULD HIGHLY RECOMMEND AUTOS DIRECT
AUTOSDIRECT ARE THE BEST WHEN IT COMES TO BUYING A VEHICLE THEY MAKE THE BUYING EXPERIENCE EASY AND FAST MY SALESPERSON NAMED THE PRO WAS THE BEST AND GREAT FINANCE TEAM AND THE MANAGER WAS GREAT I WILL RECOMMEND AUTOS DIRECT
GREAT PLACE TO BUY A CAR GREAT SALES STAFF AND GREAT MANAGEMENT I WOULD HIGHLY RECOMMEND AUTOS DIRECT OF FREDERICKSBURG
GREAT SALES TEAM FAST AND EASY EXPERIENCE BUYING A CAR HIGHLY RECOMMEND THEM TO ANYONE
Muy amables buena atención al cliente muy profesionales en su trabajo gracias ala señora Claudia y Luisito a todo el grupo de trabajo sigan así ayudando a nuestra gente bendiciones para todos..
Ron helped us, and he was super courteous and accommodating! The car I originally was looking at had sold already, but he was patient as I test drove a couple cars until I found one I liked. Very nice, and got the paperwork done as quickly as possible.
I had an excellent experience working with Gary Conroy to purchase my 2019 Chevy Impala. Everything was done professionally and in a timely manner. Gary was extremely helpful with all of my questions and concerns and worked with me to get the best deal possible.
Always give me amazing service, I love the people there! They were so nice and helped me get my first car. Would come again and will definitely recommend them to my family and friends. 5 STARS!!!
Ahmad was really easy to communicate with and is a really nice young man.
Gary the Pro did an excellent job in helping us get the truck of my husband's dreams. He worked with us and got us the financing that was within our budget. I would highly recommend Gary to anyone who wants a good deal from an jonest man.
Garry was amazing and able to get us into our dream truck he worked with us with everything we recommend going to him and we will always go to him when we plan on getting another car
GOT AN AWESOME DEAL ON BUYING MY DAUGHTER A CAR FROM HERE. GREAT CUSTOMER SERVICE, FRIENDLY STAFF. THANK YOU FOR MAKING OUR BUYING SUPER EASY. MY DAUGHTER IS IN LOVE WITH HER CAR.
Easiest and quickest car buying experience ever. They had the car I wanted pulled up out front when I arrived ready to go for a test drive. Loved it and went in to do the paper work. I had a rental with me and they had someone follow me over to the enterprise to pick me up after dropping off the rental. Great customer service!
Alex, Julius & Rose are the best team of Auto sales professionals I’ve dealt with in my more than 30 years of car buying. I rate them 10 of 10 & look forward to doing more business with them and Autos Direct Fredericksburg. I will proudly refer your team to all my friends. Great Job!
Ms. Rose was very friendly and determined to get us in what we wanted today. Our new Toyota Sienna.
Came today to purchase a 2016 Chevy Silverado. Carlos gave us great service and a lot of variety to choose from. The Sales Staff was very nice.
This is a very happy day for me. Got the GMC that I wanted. Thank you Alex -my sales person, GM -Edwards and Finance Manager -Eric. I highly recommend anyone to this Dealership. A blessed day!!
RON WAS VERY PRFESSIONAL AND KNOWLEDGABLE OF ALL THE VEHICLES WE INQUIRED ON..WE WHERE DWARN IN BY HIS PHONE PERSONA .. WILL BE RECOMMENDING OTHER CUSTOMERS. REALLY APPREACIATEDHIM OFFER US A BETTER INTREST RATE
Ashley's and Edith's customer service was very good
EXCELLENT SEVICE, ATTENTION, AND GOOD DEAL
Chris worked with us in a timely fashion and we are very happy with our 2016 Lexus.
Alex was greeeeat. This was my girlfriend, Julie's, first vehicle. So glad that we asked for him. He sold a vehicle to my Company. We could not be any happier.
Our salesperson (Alex) was very negotiable. Nice. This is my first purchase vehicle. Thanks Again!
Ashley was a great helping worker. She was polite and kind. Very thankful of my service and experience there.
Perfect, great people!! And fast. RON is the guy to go too
Excellent customer service.... very grateful :)
The process was very quick and liked the service. Our SALES PERSON was ROCKY... We came all the way from Silver Spring MD...
My Dad just purchase a F250 from Mr. Chris. He was quick. Thank you Chris
Chris got back with me promptly, very polite and helpful.. He deserves a raise. Good guy!
Chris has great hospitality and was great.
Dante was very attentive and catered to all our needs. We purchase the 2018 Honda CRV and came all the way from Northern VA
Purchased from Gary and everything went smoothly and he was responsive. thank you Autos Direct
We walk into the lady we where looking for. Ms. Edith was greeting customers at the front door and we knew this was the lady my cousin sent me to see. thank you for everything :-) She is very patient.
Chris F. was our salesman. Came all the way from Greensboro NC. We got the 2014 Jaguar XJL Super Charge. thank you very much Autos Direct
Rocky and Edith and the entire staff made it happen for me to drive out in my dream car... Really good group effort. And Mr. Chris helped get the numbers down to exactly where I needed to be..
Very comfortable with my salesman Mr. Ron. I am looking at their 2008 ford mustang, manuel.
We had no electricity in Carmel Church VA. Went to the grocery store and drove by Autos Direct and fell in love with a Pick-up. Everyone was working with the only Female Salesperson (Rose - like the flower) D@#!* the girl is good.
Go Rose. Go Rose. Woman power is great. Ms. Rose worked with me and she is the best. Customer service runs circles around the men. You will not be disappointed! Woo Woo
Rose was very dedicated and helped me go through the process. Answered all my questions regarding the 2016 Audi A3! :) thank you Rose
Ron was very supportive and understanding in my purchase of a 2018 Jeep Compass. I drove 5 hours to get here and heading out shortly. Only spoke with him on this transaction this morning, and got the deal I wanted!!! Thank you Autos Direct
Very upbeat and professional about everything. Gary is easy to work with. My mom purchased a car from him as well. Great recommendations!!! YEAAAAH
Worked with Ron. Courteous. Polite. Informative for being new to sales. Also, very helpful with the whole process, and cars are as advertised. No surprises.
My experience was great for my daughter Chase. This is her first car and we all are in smiles. Loving the 2016 Ford Fusion, color, and style! Thank you both Chris and Gary(AKA PRO)
Gary was proficient and enthusiastic. Glad to part of the Autos Direct Family
The process was very easy and Dante was extremely helpful... thanks again, my new family
Was a really good experience working with Pro, Chris. They where obviously helpful. Thanks again Autos Direct
Dante sold me a 2017 Camero SS/Gray & 2018 Toyota Tacoma. Loving them both!!! My sales person was GREAT. Glad he was my SALES PERSON.. Will see him next year for maybe 2 more.. LOL
Ron worked very hard for me. Greatly appreciated.!
Gary aka the Pro helped me get into a 2018 mustang GT it was well worth the 3 hour drive
My Sales Person was Gary AKA PRO. He treated me very well and professional. Also, Ms. Edith helped make sure that myself and other customer were ok and needed anything. Great experience!!
I drove 1 hour 30 min because they were 1 of the 3 dealerships that had the type of vehicle I wanted. It was fairly priced but What made my experience great was dealing with Edith Hill. She made me feel welcomed and was very professional. If you need assistance with your vehicle, contact Edith Hill.
WE worked with Ms. Edith Hill. Help wrap up our deal with the upmost professionalism and like I was family.
I would like to rate Edith Hill 5 stars for her customer service and tentativeness. We will recommend our friends..
Big thank you to Edith Hill and Finance/ Julius making it possible to obtain my new vehicle.
Gary was awesome! Quick and easy. He knows his stuff - we were in and out fast, with the keys to our new truck!
Couldn’t say how happy I was with zoo and Ahmad, just amazing honest people they looked out for me and put me in the right car, I bought a car from autos direct about 10 months ago, just wanted to give a feedback how great autos direct is, before I heard about autos direct I went to 3 different dealerships and they all said they have a “ grantee approval “ went there and just waste of time , sitting at a 480 credit score I said why not stop by autos direct went in there Ahmad help me honest gentleman found the perfect car for me and put me on test drive I fell in love, with the correct by time I rolled back in the lot I saw Ahmad waiting outside for me as soon as I got there I thought he was going to give me bad news saying that I wasn’t approved but No he told me he had good news he brought me inside and introduced me to zoo, Zoo explained everything to me like my payments my term and my rate, zoo and Ahmad looked out for me now I’m sitting at 600 credit score ! Thxs autos direct
Gary was awesome. I came in early on a rainy friday morning and Gary took care of getting me into a 2017 Mercedes Benz C43. Everything went smoothly and i love the car! I highly recommend Gary if you are looking for your next car.
Gary was awesome he did a wonderful job, I would recommend anyone wanting to purchase a vehicle to go in and ask for him., Thank you!!
Well done, Gary Conroy. Great experience and nice selection and purchased a good vehicle at a fair price. Smooth, hassle free process for purchasing a Dodge Grand Caravan for the family! Was easier than I thought it would be and quick process. Would definitely recommend to others!
They really work with you quick an easy
Gary was super helpful. I called ahead and he had everything ready for us when we arrived. Fast and east process.
I had a great experience at Auto Direct. I see why they call Gary 'The Pro'!
Gary conroy is the man . Ask for him and you won’t be disappointed
Gary cut me a good deal on a nice vehicle with low mileage. I appreciate the autos direct services. Good reliable vehicles
This was my first time buying a car from a dealership and they made it super easy. Whenever I buy another car I will revisit them
Gary Conroy is the best. It is not an easy thing for me to part with money even if it is for the best deal on earth. Thankfully Gary was patient. The result is I have a great car for a great price. Couldn't be happier.
Edith H. helped my family get into the right car and buying process happened in a timely manner
Edith H was great
Went to look at a car and ended up buying it!! Edith Hill was fantastic! She was pleasant and made the shopping experience painless!
Fantastic experience! Edith made it a great day! Julius made the deal fast and easy! Highly recommend the dealership!
Gary Conroy was informative, fun and helpful. We got the vehicle we wanted with clear direction and support! Would recommend to anyone!!
Devin was great
Devin was great
Exceptional JOB! Thank you Ms. Edith for a wonderful experience.. My whole family left with smiles :)
Ms. Edith was great. Very helpful, and a real sweetheart!!!!
Love my M-Benz..... Ms. Edith gave me a great deal...Thank You
Edith is very nice, professional, and if I have to purchase another Mercedes-Benz I will come see her!
Edith worked our Sale like a CHAMP.... She really enjoys her job and helping customers. Our hats off to whom ever hired her!!!!!!
Edith was a pleasure meeting
Edith is a good sales person, honest, and sweet.
Edith is Kind, Friendly, and very helpful. Pleasure doing business with..
WOW... WE CAME FOR SPECIFIC VEHICLE AND THAT DID NOT WORK. EDITH SWITCHED IT UP AND OUT THE DOOR WE WENT HAPPY...
Edith got me where I wanted to be and the price...Thank you very much. I am HAPPY HAPPY HAPPY
Edith was very helpful to me during the process of purchasing my 1st vehicle! She made sure we understood everything thoroughly with a smile on her face! Would recommend to others to purchase here!
My Sales Lady, Edith, was Great...
This was a long day. But Edith was the most professional and a truly sweet Sales Lady. I have the vehicle that I want and A BLESSING to have worked with her...
Glad my husband and I had Edith as our Sales Lady. Very friendly, Personable, and goes the extra steps to assist the customer!!!
My husband rated Edith. His name is PaPa Bear. There is nothing else to add. The whole family is happy. Her Manager, Mr. Edwards, put the icing on the CAKE. We will be back in the future. Thanks again for going that extra mile.
Our Sales Lady was Ms. Edith. Great customer service, communication skills, and your reputation proceeds you. We where in route and called to see what could be done, before arriving, to expedite process.... The vehicle was already gased and cleaned to our standard. The kids where so excited!!!
This was a long task. But Ms. Edith & Mr. Edwards got it done right. Thank you all for this BLESSING!
Great customer service from Edith H.
Edith was great.. My buying process was very fast and easy. So happy that I am speechless with words.
Edith ROCKED... She was the only SALES Person in early this morning. She knew that we where coming in before the dealership opened. WOW. Waited on us, answered the phones, and waited on her next appointment. YOU GO GIRL!!!! SHE GETS A RAISE $$$$$$$$$$$ WE HOPE :)
I am HAAAAAPPY. Edith worked with us all morning and this was a true blessing. Don't know how she did it. But she did!!!! YEAH... Thank you.. Thank you.. Thank you..
Ms. Edith is the BEST...WE ARE SO HAPPY!!!!!!!!
MS. Edith knows how to work mircles….
Our Sales Person / Ms. Edith. SWEET! CARED! AWESOME! Got us the numbers we wanted. Really worked her manager for the price we wanted. Thank you
The Sales Lady Edith was extremely helpful. She worked with us to find exactly what we wanted.
Hi. This is the mom to Shanequa F. We just left the dealership. Edith made it happen!!! Not fond of yellow, but she told me it was really cute. ON POINT! BLESSED ALL DAY And a big thank you to her manager, Mr. Edwards. Nice gentleman...GREAT TEAM WORK
Came up with my mom (Vivian F.) and met Ms. Edith. WOW. She has a smile that out shines the sun and a personality for days. Will be coming back for myself. Now this is customer service. Felt like I knew her.
My Sales Lady, Edith, knew her inventory and was able to narrow down several vehicles that finance was able to make work. It was very relaxing and not rushed. It does take time to purchase a vehicle. My deal was tough, but it was worth the wait!!! YEAAH
Edith is GREAT. She has worked with me extensively on narrowing down the right vehicle. I feel no other Sales Consultant or Dealership would have went that extra mile. She is an asset and a jewel. Hope management sees that!
Edith took the time and was very please with they way she treaded us. Very helpful and specific with details. Would highly recommend her.
Great customer service. Felt like I was at home. 10 out of 10
MS. Edith was very pleasant to work with and had lots of patience. I have a 2 hour drive home and she stayed past closing and still had a bright smile
Happy that I got good service from our Sales Consultant Edith. The price was just what we wanted and would highly recommend you come ask for her. She goes above and beyond customer service.
Best place I been too in along time... I wasnt pressured at all they showed me what I wanted to see and let me make the decision... Now I ride a 2010 Lexus one of my dream cars
Great people and so far service has been too. Hopefully we can find a vehicle that works...eventually.
chris flemming gave us a great deal! on our Dodge Ram 3500
Chris was Amazing! Not pushy, kind and understanding the entire process. Made my daughter and I feel welcome and at ease. Thank you Chris!
Gary Conroy was very Helpful in selling us a beautiful Jeep we love!! Excellent Service! Very Welcoming!! Great Inventory! Very Professional & Helpful!!! Definitely will Highly recommend to others.
Chris Flemming was awesome!
chris fleming is awesome. god is good. i would highly recommend autos direct.
I worked with Chris. He was a straight shooter with me and said it the way it was. The truck I bought was in great shape and priced right.
Chris Flemming was great and really help me getting into a new vehicle.
Been looking for a truck for my business came to autos direct worked with gary conroy he is so great to work with and the entire staff made the process so easy
Came to autos direct to buy a car for my son worked with gary conroy he was excellent to work with he was able to get my son into his first vehicle
Edith was wonderful along with her sales team. Great buying experience. Would recommend to others.
Excellent Customer Service Sana Kargar was my sales person and helped with my suv purchase. I highly recommend Auto Direct
Came into autos Direct needed a car was greeted by mr Edwards who showed me different cars in my price range told me all about them and let me test drive and answered every question I had.found something I liked and got me into it and even had the guys mat and Keonte in the back make it look like it just rolled off the show room floor.will definitely be back when I'm in the market for a new car or truck great prices and staff
Great place to buy a car and gary conroy is the best salesman will definitely recommend him and autos direct
Very helpful and patient !
Bought my daughter a car from here last week, runs great and is beautiful too She is so happy:)
Best auto buying experience EVER!!
What a terrific experience we got from Autos Direct of Fredericksburg. Having searched online and read reviews we decided to give it a nudge and travel almost 3 hours to check out Autos Direct. We can happily say we have no regrets. From the moment we walked into the financing process to the final car buying, the journey has been a hassle-free one. The staff are professional and respectful and we immediately get the assurance that we are in safe hands. They stand for quality and the positive reviews are all justified. Highly recommendable.
They’re the pros! Superior customer service and great selection of inventory to choose from. Hands down best experience at Autos Direct! Owner is a genuine guy to work with. Cars are maintained and in immaculate condition, ready to test drive and take home. Awesome place to buy a car from! I’ll make sure I bring everyone I know here who’s looking for a car.